Refunds & Returns Policy

1. Our Ethos

We honor every exchange as sacred — a reflection of trust and mutual growth. If something doesn't meet your expectations, we'll do our best to make it right. Please read our policy carefully.

2. Digital Products — No Refunds

Due to the nature of digital content (e.g., downloadable books, courses, audio meditations), all purchases are non-refundable once accessed or downloaded.

Reach out within 7 days of purchase:
📧 support@sufisciencecenter.info

3. Physical Items — Sacred Gift Shop

If you're not fully satisfied with a physical product, we accept returns and exchanges within 15 days of delivery under the following conditions:

4. Return Process

1. Email us at return@sufisciencecenter.info with:
   • Order number
   • Reason for return
   • Photos (if item is damaged or incorrect)
2. Wait for approval and return instructions
3. Ship the item to our provided address (customer bears return shipping unless it was our error)

5. Refund Timeline

Once your return is approved and received:

• Refund will be processed within 7-10 business days
• Refunds are issued to the original payment method
• You'll be notified via email when processed

6. Order Cancellations

Orders may be canceled within 12 hours of purchase by emailing us. After this window, cancellation is not guaranteed.

7. Exchanges

We offer product exchanges instead of refunds in some cases — especially for sizing issues or alternative preferences. Reach out and we'll guide you.