Shipping Policy

Sufi Science Center: The Next Generation Sufi Way Forward
Last Updated: September 2025

1. Our Commitment

At Sufi Science Center, we are committed to delivering every order with care, intention, and professionalism. Whether you're ordering sacred texts, artisan goods, or digital spiritual tools, your journey with us continues from checkout to delivery.

2. Shipping Destinations

We offer domestic and international shipping across all major regions.

Delivery Timeframes:

  • U.S. Orders: 5-7 business days after dispatch
  • International Orders: 10-21 business days, depending on destination and customs

3. Processing Times

  • Orders are processed within 2-4 business days
  • Custom, made-to-order, or limited-release items may require additional handling time
  • During holidays, peak seasons, or spiritual observances, please allow slight delays

4. Shipping Methods

We partner with trusted global carriers including USPS, UPS, FedEx, DHL, and international logistics providers to ensure timely and trackable deliveries.

  • Tracking information is shared via email upon dispatch
  • Expedited shipping options may be available at checkout

5. Order Tracking

All shipments come with tracking:

  • Customers will receive tracking details via email
  • You can also view order progress via your Customer Dashboard
  • If tracking is not received within 4 days of purchase, contact:
    📧 ot@sufisciencecenter.info

6. Packaging & Presentation

We use eco-conscious packaging whenever possible, reflecting the spiritual values of the Center.

  • All orders are packaged with reverence and care
  • Many shipments include story cards or spiritual context related to your chosen item

7. Lost, Delayed, or Damaged Orders

We take logistics seriously. In the event of a shipping issue:

  • Delayed or lost orders: Contact us within 72 hours of expected delivery
  • Damaged items: Send clear photos within 48 hours of delivery to initiate a resolution

8. Duties, Taxes & Customs

For international orders:

  • Buyers are responsible for all customs duties, VAT, and import taxes as per their country's laws
  • Sufi Science Center is not liable for customs delays or rejections

9. Shipping Philosophy

At Sufi Science Center, every shipment is more than a transaction, it's a sacred transmission. We view logistics as part of your spiritual experience and strive to deliver that experience with integrity and devotion.